Hello Team Shopify
When I try to view my listing on the store it takes me to a page which says “this site can’t be reached”. Please help me how to solve this.
Hi, @MargieDave ,
Hank here from Shopify.
Is it possible to share the link for this product, and I can see if I can access it? I am thinking it may be a localized issue and wanting to test it on my end.
Can you try opening your admin or your website using incognito mode to see if this works? If it does, then can you try clearing your cache and trying once more?
Let me know how you get on!
All the best,
Hank
Hi @Hank
Thanks For the reply
As advised by you , I did try Opening in an incognito site, but the same
issue persisted.
My store address is - https://yoursbazaar.myshopify.com/
Also attaching a link of a product -
https://yoursbazaar.myshopify.com/admin/products/6339542745279
Hope this will help you to figure out the problem
Thanks and Regards
Margie Dave
Thank you for sharing that.
I tried opening your website, but it is not loading for me. Was a custom domain recently purchased or renewed? If so, did you verify your domain with the email you would have received?
If there is an issue showing within your admin (Online Store > Domains), that may be the cause as your screenshot shows the product is active. So I would say that the issue is within the domain area. Can you check there for me and tell me if there are any issues?
Additionally, if it was a third-party domain, this guide will show you the steps needed to verify the connection.