Why can't I write a review on my online store?

Store Feedback

Topic summary

Main issue: A store owner can’t write a review on their Shopify shop. After sharing the store link, respondents observe there’s no review widget visible and ask whether any reviews app is installed.

Core guidance: To enable product reviews, install a dedicated reviews app.

Suggested options:

  • Loox Product Reviews & Photos: Automates review requests, supports rich snippets/Google Shopping; no free plan and feature limits on lower tiers.
  • Judge.me Product Reviews: Free plan with unlimited requests, rich results, import/export; ads on free plan and leftover script after uninstall.
  • Stamped Product Reviews & UGC: SMS requests, UGC galleries, free plan; photo reviews and some features gated to higher tiers.
  • Ali Reviews – Product Reviews: Import AliExpress reviews, drag-and-drop widgets; limited trial, visible branding on lower plans, slower load.

Additional pitch: Idukki app to display customer social media content (UGC) via no-code widgets.

Key terms: Review widget = on-page element showing/collecting reviews. UGC = user-generated content.

Status: Unresolved. Action item is for the store owner to choose and install a reviews app to add the review widget.

Summarized with AI on January 13. AI used: gpt-5.
1

I need help my shop won’t let me write a reveiw

2

Can you provide link to your store?

3

https://raesbeautycosmeticts.myshopify.com

4

Have you used any review app? I cannot find an app that adds reviews feature.

5

Not sure what you mean by that. I don’t see a review widget on your store. Did you install a reviews app?

6

Hi @Raebeauty22 ,

This is Kate from PageFly - Shopify Landing Page Builder App. Are you looking for a review app to use for your customers instead of asking feedback for your store?

I have some suggestions based on my knowledge that you can consider trying:

  1. Loox Product Reviews & Photos
  • Pros: This app automates review requests and incentivizes clients with discounts for photo ratings. It offers versatile display options and powerful integrations, including rich snippets and Google Shopping. Integration with Google Analytics provides valuable insights, and the 14-day free trial allows exploration.
  • Cons: No free plan is available, and video reviews are limited in cheaper plans. Google Shopping integration is excluded from lower-tier subscriptions. Advanced features like AI analysis and Shoppable Instagram are absent. Full customization is only offered in the pro plan.
  • Suitable for: Due to its plans, it’s suitable for mid-sized businesses that only need a limited number of review requests.
  1. Judge.me Product Reviews
  • Pros: This app stands out for its simplicity, making it user-friendly for all. Notably, it allows unlimited review requests across all plans, including the free option that comes with a range of advanced features like in-email and multimedia reviews. It seamlessly integrates with various Shopify themes and supports Google rich results and snippets. Additionally, the app offers the convenient ability to import and export reviews.
  • Cons: One drawback is that even after uninstallation, the app leaves a script in your theme, potentially causing residual effects. While effective, the admin interface could be more intuitive, as it may feel slightly complex at times. The free trial is only available for the paid plan, which may limit exploration for potential users. Coupons are exclusive to the paid plan, and ads are present on the free version, potentially affecting user experience.
  • Suitable for: All kinds of businesses that need a free plan and unlimited review requests
  1. Stamped Product Reviews & UGC
  • Pros: This app enables SMS review requests and rewards multimedia submissions. It offers a free plan and SEO-friendly structured data. It integrates with various apps and facilitates Shoppable Galleries for user-generated content. It includes an NPS tool and provides 24/7 support.
  • Cons: The free trial is short and lacks photo reviews. Loyalty programs require separate software. Shoppable Instagram is only in the Professional plan.
  • Suitable for: Mid-sized businesses with limited review requests need.
  1. Ali Reviews ‑ Product Reviews
  • Pros: This app allows easy import of over 100 photo reviews from Ali Express. It offers simple drag-and-drop widgets for seamless integration. It’s mobile-friendly and responsive across all themes. The app employs SMS and email for personalized review requests. Additionally, it showcases tailored reviews based on consumer data. It supports smooth review migration from other apps and displays ratings in Google Shopping feeds.
  • Cons: The free trial period is limited. Lower-priced plans have fewer features. Video reviews are not supported. The “powered by Ali review” trademark is visible in customer review sections. The app’s loading speed is relatively slow.
  • Suitable for: Stores that are dropshipping products from AliExpress

These are some suggestions for you. Hope it helps!

Best regards,

Kate | PageFly Team

7

Hello @Raebeauty22

You can have a look at Idukki app on the app store. We allow merchants to display social media content of their customers in the form of beautiful widgets on their website.

It is a No-Code solution and very easy to use.

Link :- https://apps.shopify.com/idukki-no-code-ugc-platform?search_id=1b6eee7a-b798-454d-a310-b2580e188f75&surface_detail=idukki&surface_inter_position=1&surface_intra_position=2&surface_type=search