Why can't my online store be found on Google?

Shopify Discussion
1

I just tried to find my store on Google and it saids it can’t be found. But when I check my social media like Pinterest it pops up and takes me to my shop ??? Please help

2

Hello @Loveblingglow

Let’s start with the simplest fix, which involves checking your connection:

  1. Restart Your Internet Connection

  2. Disable Your Firewall and Antivirus

  3. Clear Your Browser Cache

  4. Flush Your DNS Cache

  5. Change Your DNS Servers

( You can refer to this link )

If the error still exists, you should contact the Domain provider so they can check this out further with you.

I hope the above is useful to you.
Best regards,
GemPages Support Team

3

Hello @Loveblingglow ,

Gina here from flareAI - your Fully Automated Free Sales Machine. Hope you are doing good! I am happy to share some suggestions for your query.

Please consider liking and accepting the solution if it helps.

Can you drop your store link?

Try troubleshoot the issue by following the below steps.

  1. Clear the cookies and cache of your browser and then reboot the browser and try.
  2. Try a different web browser. For example: If you are currently using Google Chrome, login to your Shopify store using any other browser like Firefox and then try to view your store.
  3. Try to login from an incognito window or private browsing window to rule out any browser issues.
  4. Try another device, such as another computer or mobile phone.
  5. Try to connect to some other internet connection. For example: Use network on a phone rather than wifi.
  6. Disable add-ons and extensions from your browser and try

Open Chrome, click the three dots on the upper right corner of the window and then choose More tools from the pop-up window.
Select Extensions from a list of options.
Scroll down to find the extension and click the Remove button of the extension. Then, remove them one by one.

After troubleshooting still you have issues see your CNAME record is setup correctly on Google Domains.

When your customers search on Google, your product can be found only if Google has indexed the page. Your customers trust Google Search more than Ads. flareAI works every day for you, tapping into Google Search and 20+ of world’s best & biggest free sales channels. Sit back, relax.

If you found the answer helpful consider supporting the Shopify Community by giving it a Like + Accept the solution.

Gina
flareAI