Why can't payments be collected on edited orders through POS app?

Technical Q&A
1

Hi,

I am just enquiring as to why you cannot collect payment via the Shopify Pos App if an order has been edited?

If the customer is paying in full its not an issue because the edited order can still be collected via Shopify but it becomes an issue if the customer just wants to make part payments against a layby.

Thankyou

2

@AbbyCairney

https://www.netohq.com/support/s/article/Layby have you follow this guidelines.

  1. rom Shopify POS, tap ≡ > Settings > Payment settings.

  2. On the Payment types screen, tap the toggle to activate or deactivate the payment type.

3

Hi @Angel95

What is the app called that allows this?

Also is the app available in Australia.

Thankyou for your response