Why can't some items in my cart be shipped to my entered address?

“Some items in your cart can’t be shipped to the address you entered. Review your address to ensure that all fields have been entered correctly and try again.”

A client received this message on checkout? I reviewed her details, no problem.

My guess you will either set a product as non physical or it was restricted in the shipping territory set up.

i checked it all, seems to be fine. settings the same for every product and I checked zones