hi,
I was just tinkering around and getting klaviyo set up with my account, when I realized all of a sudden 97% of my customers became unsubscribed all of a sudden. Before it was closer to 45% unsubscribed. I think I may have touched something
Does Shopify has a changelog for all changes on shopify?
Need to see what was done and reverse it ASAP.
Thank you
Hey @livdapparel ,
Thank you for reaching out to the Community! I’m happy to provide some assistance with locating changes made on the shop, to get this resolved. The Activity Feed located on the homepage of the shop, will outline all recent changes on the account to provide a history. I recommend checking out our Shopify Admin Overview documentation for more information on this.
As the Activity Feed will only include recent changes, we may be able to investigate further to provide additional details. If you believe this was changed within the past 14 days, please feel free to Contact Support to allow for additional troubleshooting.
It’s important to note however, that lost or deleted information would be unable to be restored as it is not saved on the platform. It’s completely understandable how that may not be ideal, but recommend the addition of a backup app available on the Shopify App Store to prevent any further incidents. I’ve suggested below a few you can check out:
Please let me know if you have any other concerns.