Our blog content has disappeared on published site despite still showing in the back end, everything is set to visable, all excerpts are done and showing on site but clicking through all we have is the featured picture - no text / content: Daisy Fresh Wales – Urban Markets and Events
This is happening across all our blog pages.
Theme used: Dawn
Thanks in advance
Hi, @Amyciara .
That’s odd, I’m unable to see any text or content on any of your blog posts as well. Did this only start happening recently? If so, can you confirm if you’ve added any third-party apps on your store, or made changes to your theme’s coding?
To initially troubleshoot this and help rule out interference from a third-party source, I recommend installing a fresh copy of a Shopify theme by going to Online store > Themes > Scroll down to the Popular free themes section and select a theme to add to your library. From there, click on the Ellipsis (…) > Preview, and you can then navigate to your blogs to see if you’re able to see its content.
If the issues don’t persist on the fresh theme, a third-party app may be interfering with how your blogs are meant to function. If you or a developer working on your store have made any code changes recently to your theme, the newly added code may also be the cause of this issue.
If you’d like us to investigate this in more detail from our end however, you can contact our live support team so that we can authenticate you and securely access your store from our end. We won’t be able to do this via the Community Forums however, due to security reasons. So from here, to get the authentication process started please login to your store via our Help Center here. Once logged in, select a topic that best fits your query or situation. From there, you’ll be taken to a page with a list of relevant support articles, and you can scroll to the bottom of that page to select your preferred contact method with our team. Our live support team will be able to assist you further from there.