Hey , I speak for KelBuys.
Recently earlier today the products on my website all disappeared, and I would Like to know where it all went. Thanks.
Hi, @kelbuys !
Thanks for reaching out in our Community forums and for sharing your concern, I’d be happy to help.
I’m sorry to hear that all of your products on your website suddenly disappeared. Are you able to confirm if you are able to locate the products in your Admin in the Products tab? It could be possible that they were changed to not active, or the online store sales channel was disabled. Also, have you made any changes to your store? For instance, recently changed your theme, code edits, updated your collections? These questions will help narrow down the issue so we can get your products to your customers as soon as possible.
In the meantime, we’d also be happy to continue assisting you through live chat, email, or callback. Please visit our Help Center and log in to your account to create a support request.
Feel free to reply back to this thread with any questions or updates and we can continue our conversation further!