Why did I receive the wrong product from Viroz?

Store Feedback

Topic summary

  • Main issue: Order #VIR17778 placed with Viroz (via Klickozy) shows shipment via Bluedart with a NimbusPost tracking link, but the buyer reports receiving the wrong and very poor‑quality product.

  • Additional reports: Another customer confirms a similar experience—receiving the wrong size and describing the item as worst/low quality, stating the money was wasted.

  • Context: Bluedart is the courier; NimbusPost provides the tracking link. No evidence indicates whether the error originated from the seller’s fulfillment or during shipping.

  • Evidence/attachments: Only a tracking link is provided; no photos or documents are shared.

  • Outcome/status: No seller response, return/exchange guidance, or remediation steps are recorded. The discussion is unresolved, with next steps (contacting Viroz/Klickozy support, initiating a return/refund via the seller or courier) not yet addressed.

Summarized with AI on December 28. AI used: gpt-5.
1

I ordered #VIR17778 from (Viroz , Klickozy…) has been shipped via Bluedart. To track, click here, NimbusPost courier - https://ordr.live/trk/77880068313

But received the wrong n worst product

2

I too had the same experience.wasted money.

3

Received wrong size and worst product.