Why did mobile photo editing get removed?

Shopify Discussion
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Topic summary

Mobile product photo editing in the Shopify mobile experience appears to have been removed. The poster discovered they can no longer edit product photos on their phone and asks why the option was taken away.

  • Impact: They are mid-process of redoing/cleaning product images; mobile editing was their quick, preferred workflow.
  • Documentation mismatch: Help files reportedly still state mobile photo editing is possible, causing confusion.
  • Key questions: Was this an intentional removal or a bug? Is there a workaround or timeline for restoration?
  • Latest activity: A brief follow-up (“hello”) suggests the user is still seeking help; no official responses or solutions are provided.

Status: Unresolved/ongoing; awaiting clarification from Shopify or guidance on alternatives.

Summarized with AI on January 16. AI used: gpt-5.
1

Just found out we can no longer edit product photos on mobil. Why would they take this option away?

We are in middle of redoing photos and cleaning them up and editing was so easy to do on my phone.

P.S help files still say you can edit on mobil phone.

2

hello