Why did my 'buy now' button disappear and how can I restore it?

Store Design
1

good day

my “buy now” button has disappeared throughout all my collections. any feedback on how i could add it back?

much appreciated

2

Hey @pengathletes ,

Without being able to see your store, it’s difficult for me to establish exactly what is happening. If you could please share your store URL I will be able to take a much closer look.

Look forward to hearing from you!

3

Moira,

Here is my store’s URL https://pengathletes.com/

Please let me know what you can find.

Regards,

4

I have just taken a look at your website @pengathletes . I am able to just see an “Add to Cart” button, was there originally a Shop Pay/PayPal/Buy Now bar below?

It’s important to note that Dynamic checkout buttons are branded and designed to appear to customers in unique ways, depending on the factors listed here. This means that if your customers have signed in to PayPal on their device, or previously used PayPal to complete a transaction, they will see ‘Buy with PayPal’ on the buttons, rather than ‘Buy it now’. With this in mind, there isn’t currently an option to have dynamic checkout buttons always read ‘Buy it now’ by default. However, it is possible to use regular ‘Add to cart’ buttons instead.

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Have you made any adjustments to your payment settings or customized your theme at all?

5

Makes sense. Thanks a lot.

Regards

6

I havent made any changes to the theme but i did to “payments”

7

https://usefullstuff1.myshopify.com/products/shower-phone-holder-touch-screen-waterproof-anti-fog-wall-mount-phone-box-case-cover-bathroom-waterproof-phone-holder-shower-phone-case-wall-mounted-phone-case

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as you can see there is no buy now button under add to cart

8

Hey @shift ,

What changes did you make to your Payments? Did you disable the Dynamic checkout buttons?

If so, that will be why the ‘Buy it now’ button would disappear.

I am unable to take a look at your store as it is currently password protected, if you don’t mind sharing your password I’d be more than happy to look into this further.