Why did my new payment method disable my store account?

Technical Q&A
1

Hi everyone,

i am fairly new to shopify, and when i entered a new payment method for my store, it got disabled and my account is now inactiv.

Does anyone know what the solution to the problem can be?

I have tried to reach out for support, but haven’t got any answers yet.

Would be lovely is anyone knows how to deal with this.

Kind Regards.

Opbevaringsboksen.dk

1 Like
2

Hello we in the same boat Bro, but I think u’ll need to have more time with customer service

3

Hello, how long have you waited for support?

I have not heard from them since it happened 4 days ago. I am really starting to think about changing platform, did you try the same problem? And will customer service bring it back?