Why did my online shops suddenly become inactive?

Hi, I have two shops associated to my account, one of them got inactive for no reason & the billing date is still far away, I said nvm i will make another one, I made another one and set up fine with domain, then went to payment page it didnt complete then second account became inactive too !

I am still testing & exploring shopify and not live yet

I didnt get any email to tell me what happened, i opened ticked with support but still unanswered, can anyone help?

Hi @AhmadSamir , thank you for reaching out about this. I understand your concern and if you have opened a support ticket with our chat support team, then this is in the right hands. Our escalated support will review and follow up soon with more information about your stores and what the best next steps are.