Why did my product images become flat after updating metafields?

Hello,

I’m using Ella Shopify theme, and after I updated some products with metafields, the image on product’s page became flat. Please, I need some help!

Thanks

Lucas

Hey @minidrinks ,

Could you share the store link, along with the password (if any). And also please explain in detail (screenshots, if any), what metafield data you added and what you changed, along with what is your expected outcome

@minidrinks Please share your store URL and password(If it is password protected.). So that I can check and give you the exact solution.

Hello ThePrimeWeb,

For sure, follow the store link → https://www.minidrinks.com.br/products/kit-3x-mini-vinho-del-grano-187ml
As you can see, the main product image got flat. I didn’t edit any code. Do you know how to fix it?

Tks

Hello EFoli-Marvic,

For sure, follow the store link → https://www.minidrinks.com.br/products/kit-3x-mini-vinho-del-grano-187ml
As you can see, the main product image got flat. I didn’t edit any code. Do you know how to fix it?

Tks

Hey @minidrinks ,

That’s odd, I don’t see it that way.

Can you try incognito mode in your browser, or else try a different browser or as an extreme scenario, try a different desktop. Check if you these are chrome extensions blocking something the page. Also, clear your browser cache.

Thanks buddy! I tried Firefox browser, and it worked! Have a nice day!