Hi!
Today I wanted to transfer my domain to Shopify. Unfortunately it failed, the website said its an error.
But Shopify charged my credit card 6 times for $15.00, every time I tried to make the transfer. I didn’t noticed it when happend, just when I wanted to buy my dinner.
What can I do in this situation?
Hi, @GeerZoli17 .
Thank you for reaching out! I am sorry you have been charged multiple times for transferring your domain.
When were these charges charged to your credit card? It could take a couple days for our system to reverse accidental charges. If these charges are still on your statement I recommend contacting our Support Team, as they can look into specific account information and charges.
Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell?
Talk soon,
Problem solved!
I had a conversation with an advisor. He helped me to solve the problem.
Thank you for your help here as well, Samuel! 
5*
Hi, @GeerZoli17 .
Thank you for your reply and letting me know you were able to fix it.
Best of luck with your business!