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Topic summary
Product category names across multiple Shopify stores suddenly displayed in Chinese (and occasionally Spanish) despite language settings remaining English. Screenshots were shared to illustrate the issue, and some reported categories switching during product imports.
Many merchants confirmed the problem was widespread and suspected a system-wide glitch rather than local settings or VPN. Several paused adding products and reached out to Shopify Support.
Shopify Support acknowledged an issue with product category language and said developers were actively working on a fix, with follow-up emails promised. Wait times for support were reported.
Latest updates: multiple users said categories returned to normal and a “system-wide defect” was fixed. A Shopify staff member stated the issue is resolved and advised contacting the Help Center if it persists.
Current status: largely resolved, but a few users still see Chinese when changing categories. Action items: verify categories now display correctly; if the problem continues, contact Shopify Support via the Help Center for account-specific investigation.