I was charged $4.66 to change plan but it did not change my play
Hi there, @Rayboy !
Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform!
With regards to any billing inquiries, I recommend you reach out to our live support team for further assistance. As much as we would like to help, we do not have access to any account-specific information such as your bill and charges. Once our support team verifies your credentials, they can open up back end information and dig deeper to be able to explain where those charges are coming from and provide next available steps to resolve this matter for us.
There is no topic for my problem
Are you referring to when you click on the link? If so, simply choose whatever topic is presented then scroll all the way down the page and click on, “get support”. This will lead you to our live queues where you can talk to a live agent and they can dig deeper into your account to see what is happening.