Hi - i am really annoyed about this, and i already talked to the support aswell. ALL my mails are going to spam. Order confirmations etc.
I have authenticated my mail, my domain/mail are hosted on a third party site (namehero) and i set up all the cname records it told me to.
I literally have no clue what to do. It doesnt seem normal that the mails get flagged as spam, its a new domain/mail and when i send them normally, they dont go to spam either.
Can i somehow “de-connect” my domain and re verify it with new dns settings?
Also, i have a “normal” dkmi setup too on my dns (not only the cname ones from shopify). Could that be an issue? I think i still need that for when i send mails normally amd not through shopify. Any help is appreciated!