Why do all my footer links redirect to the same page?

Store Design
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Topic summary

Footer links in a Shopify store’s menu all redirect to the new “Customer reviews” page after it was added to the main menu. The owner seeks a fix.

  • Proposed actions:

    • Update each footer menu item’s URL in Shopify’s Navigation settings to ensure they point to the correct pages.
    • Create a dedicated page template for the reviews page, following Shopify’s guidance (a page template is a theme file that controls a page’s layout and can prevent one template from affecting multiple pages).

  • Owner’s feedback: Each footer link shows a unique URL in the browser but still redirects to the same reviews page. They are unsure how to implement the template solution.

  • Current status: No confirmed fix or root cause. The issue likely involves theme/template configuration rather than the URLs themselves. Discussion remains open with unresolved questions about template setup.

Summarized with AI on January 28. AI used: gpt-5.
1

Hi there,

My store url is www.cladiegirl.com

I recently added a new item to my main menu (customer reviews). Now all of the links in my footer menu lead to this page. Any ideas on how to fix this?

Thanks!

2

Hi @dtc1 You can change the URL of the links of the footer menu items in navigation. It should work.

3

Hi @dtc1 you need to create another page template for you reviews page by following this instruction to solve this issue.

https://help.shopify.com/en/manual/online-store/themes/theme-structure/templates#create-a-new-template

4

They all have a unique URL. Please check in URL bar.

5

I don’t understand this :confused: