Happy new year to you all.
I have a really weird issue. My favicon changes depending on the page I am viewing.
My homepage: https://oliviamichaelcandle.co
If you go here, it’s a white square with sharp edges.
A collection page: https://oliviamichaelcandle.co/collections/luxury-scented-candles
If you go here, it’s how it should be, a pink square with rounded edges.
Does anyone know why this is happening and how I can fix it? I’ve never come across this before.
Thanks,
Rosalind.
1 Like
@OliviaMichaelCo
i have checked this issue bt its working fine no issue
Hi @KetanKumar thank you for the reply.
Could it be a cache issue? I’ve just gone via a new private window in a different browser and get the same again.
Home page.
Shop pages.
As you can see, I get a different favicon when I move about.
1 Like
@OliviaMichaelCo
We have checked for this issue in real system and browserstack but it is working ok. In which system configuration or browser you are checking?
It must be a cache issue then. I’m using Safari on a MacBook Pro.
@OliviaMichaelCo
oh sorry, i don’t have MacBook Pro.
Hi Rosalind,
I have the same issue. It looks like you solved yours (at leasts on my Safari browser) - could you please share how to fix this?
I’d love to have a consistent favicon image across all my pages.
Many thanks,
Agustin
@Agustin_Macc
oh sorry for that issue can you please share store url so i will check and let you know
Hi, I am having this issue too- were you able to fix?
how did you fix it? I have the same issue.
Hi, @lukevmh .
Thank you for reaching out!
Can you please provide your URL so I can check this on my end?
Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell?
Talk soon,
https://practicalgiftsstore.com/
hello. I also have the sam issue. What do you think I can do? Thank you in advance
Emily can you help me too? https://fearlesspet.com/ but some pages have a different favicon! like this one https://fearlesspet.com/pages/all-products
kostam
August 22, 2024, 11:20am
14
I have the same issue, did you end up fixing it??
I had the same issue, and it was in fact cache
Hi!
How were you able to fix this? Everyone seems to say it’s a cache issue, but I cleared the cache on my MacBook Air in Safari, and I am still having one single page our store show a different version of our fav icon.
Any help would be greatly appreciated.