Why do I have to change my store password every time I log in?

Each time I log into my store I am forced to change the password. Can someone please explain why or what I am doing wrong?

Hi, @Phoenyx03 !

Thanks for reaching out in our Community forums and for sharing your concern, I’d be happy to help.

It’s definitely not ideal for you to have to change your password every time you log in. Since we haven’t received any reports of this, are you able to try a few local troubleshooting steps like trying to log in through a different device, network and browser?

If you are still having issues, we’ll need to access your account in order to gather more information about the issue. While we’re not able to provide account-specific support via Community Forums at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit our Help Center and log in to your account to create a support request.

Kindly reply back to this thread with any questions or updates and we can continue our conversation further!