Hi,
When uploading my high quality images to the media section on a product page, the image then appears low quality on the website. We are using the pipeline theme.
Hi,
When uploading my high quality images to the media section on a product page, the image then appears low quality on the website. We are using the pipeline theme.
@cmarydai β can you please share a link to one of the affected pages? Ideal would also be a zipped Version of the image you uploaded there and possibly a screenshot of how that page looks to you. Thank you!
Mario
@Mickysteady - How about you ask them to come and contribute to the community?
Ok that is nice it is right
Thanks for the advice
Sure, the first image here https://www.bearmattress.com/products/bear-hybrid
Hi @cmarydai
Thank you for sharing the image and the product page URL. I had a look at your store and the image you provided and I was able to see the quality difference. I took the image into my own test store and I found that if I uploaded it into the Files section of my store first and then connected it to the product, the image quality stayed the same or almost the same as the original image file. Itβs possible that the media tool within the product editor condenses the files at a higher rate then the Files section of your admin.
I would give that a try and see if that resolves the issue for you!