Why do my 'Tracking' and 'Why Us' pages share the same content?

Topic summary

Issue: “Tracking” and “Why Us” pages were showing identical content and deleting a rich-text block on one removed it from the other. A CSS tweak added to theme.liquid did not fix layout/position shifting on the Tracking page.

Root cause: Both pages were using the same Shopify page template, so changes affected both.

Resolution: Assign different templates to each page.

  • Option A: In Admin > Online Store > Pages, open the Why Us page and set its Template to “Default page.”
  • Option B: In Online Store > Themes > Customize, create a new page template (duplicate an existing one) and assign the new template to one of the pages.

Outcome: The OP confirmed the solution worked; supporters acknowledged resolution.

Notes:

  • Screenshots were provided to illustrate how to check and create/assign templates.
  • The initial CSS approach (resetting transform on .rich-text__blocks) was ineffective because the underlying issue was template sharing.

Status: Resolved. No further open questions indicated.

Summarized with AI on January 14. AI used: gpt-5.

I’m currently dealing with a frustrating issue that I can’t seem to resolve. The problem lies in my “Tracking” and “Why Us” pages, which are somehow sharing their content. Strangely, when I attempt to delete the rich-text container in the “Why Us” page, it also disappears from the “Tracking” page. My goal is to make these two pages function independently of each other. I’m seeking assistance on how to address this problem.

Adding to this issue, there’s a persistent problem with the rich-text container constantly shifting around in the “Tracking” page. I made an attempt to incorporate the following code into the theme.liquid file, placing it above the tag, but unfortunately, it didn’t produce the intended outcome:

section#shopify-section-template--16852779991272__a4c3d439-f4cd-4aeb-bc9b-2b17be72dbf8 .rich-text__blocks.left * { transform: unset !important; }

Any help would be greatly appreciated.

Link: vanishpen.co

1 Like

Hello There,

1.In your Shopify Admin go to online store > themes > page.
2. Find why-us page and edit content. and select template Default page.

1 Like

Hi @brightnight1012 ,

Seems like the two pages are sharing the same template. To verify this, please check the template that has been used by both pages.

If both the pages are using the same template you can solve this my creating a copy of the template and assigning it to other pages.

Steps to create a template.

Step 1: Go to themes> Customize

Step 2: From the top of the page create a new template

Step 3: Select which page template you want to copy and create a new template

Step 4: Assign the new template to the required page

If I managed to help you then, don’t forget to Like it and Mark it as Solution!

Best Regards,

Makka

2 Likes

Thanks!

Thank you.

1 Like

Thank you for your response. It’s good to know that it’s worked for you. Kindly feel free to get back to me if you need any further assistance.
If helpful then please Like and Accept Solution.