why do we keep getting this on our products page and how to fix it; no products found use fewer filters or remove all. Thank you

Hey, @Wicksandsage Happy to look into this. Could you provide me with an example URL so that I can try to replicate and isolate the potential cause? If there is anything else I can help you with, please let me know.

https://wicksandsage.com/collections/wax-type/wax-type+beeswax+yellow-beeswax+white-beeswax+soy-wax+yucca-wax+soft-soy-wax+hard-soy-wax

Gotcha, this will occur when you added the collection menu item into your navigation settings. (Admin > Online Store > Navigation > Main Menu). [16-56-87269-93121.png] You will want to remove the filter tags from that menu item. What filter tags does is only show the products in that collection t…

Hi I am having this problem but my tags look just like yours. There’s nothing in them to remove and it still showing this.

why do we keep getting this on our products page ; no products found use fewer filters or remove all

Shopify Discussion

Dirk October 16, 2023, 8:43pm 6

Hey, @roaddog14422

Happy to hear! If there is anything else I can help you with, please let me know.

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why do we keep getting this on our products page ; no products found use fewer filters or remove all

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