Why does a server error occur when modifying products?

For the past 3 days, I have been unable to modify my products or add new products to my store. Every time I attempt to change anything, I get a red box that pops up at the bottom of the screen that says “Server Error”.

Does anyone have any information about that?

1 Like

Hey, @Michele_Carr

Eunice here from Shopify, thanks for posting. I hope you’re doing well today!

I’ve taken a look at the Shopify status page and I’m not seeing any reported issues with the admin or with creating/editing products. We might need to further investigate this, but, to begin with, let’s try clearing your browser’s cache and cookies for a fix. Sometimes, our browsers can hold on to old information causing issues like this to arrive. To learn how to clear your browser’s cache and cookies check out this page.

Let me know how this goes. Cheers!

I have the same issue, the time seems to make a difference, right now if I edit two items in bulk I recieve error “server error”