Why does adding a banner slow product loading on Shella theme 2.0?

Store Design

Topic summary

A user is experiencing slow product loading times on their collection page after adding a banner while using Shella theme 2.0.

Current Status:

  • The banner has been temporarily disabled due to the performance issue
  • The affected page is the “all-tables” collection at thehomeoffice.in

Troubleshooting Progress:

  • Another participant requested the specific URL where the banner was added
  • The user shared both their admin panel link and the public collection page URL

Issue Remains Unresolved:
No solution or explanation for why the banner causes loading delays has been provided yet. The discussion appears ongoing as the community works to diagnose the root cause of the performance problem.

Summarized with AI on November 24. AI used: claude-sonnet-4-5-20250929.
1

hi am using Shella theme 2.0

After adding banner to collection page it takes time to load the products

2

Share the url

3

https://thehomeoffice-tho.myshopify.com/admin/

4

share url where you have added the collection image.

Thanks

5

https://www.thehomeoffice.in/collections/all-tables

Here only added banner but because of issue I disabled the banner