I tried to make an auto discount in my website, but the discount does not appear beside the real price until the customer adds the item to the cart. how can I solve this issue, because the customers are saying that the discount doesn’t appear
my website: officialang.com
Hi,** @Fatma1 **!
If you’ve created automatic discounts for your products, the discounted price will only show once a customer adds the products on cart, as explained on our help document here.
If what you’re wanting is to show the products’ discounted pricing on your home, collection, and product pages, then you will need to set compare at prices for your products. You can do this by following the video guide on this page.
Nice to see that you’re offering discounts on your store though, as discounts are a really great way to increase conversion and drive customer loyalty on your store. I’ll leave our blog here for you to have a read, for more tips and tricks on offering discounts.
Are you currently offering a store-wide discount on your store, or for certain products only?
