Why does every domain I search say 'provided domain is invalid'?

Good day,

When trying to search a new domain to purchase, every variation I try to search says “provided domain is invalid”

What can be causing this?

I really would like a domain with my store name (or variation thereof) followed by .com

Your help will be much appreciated!

Hey @Cam12 .

Thanks for reaching out.

I appreciate the context that you have shared with us as that is very helpful! When you are attempting to purchase a new domain for your online store, you will need to search for the domain without the www. towards the beginning or this error message may appear. I took two screenshots from my test store to show you an example of what I am referring to:

Searching for the domain without the www. example:

Searching for the domain with the www. - displays the error message provided domain is invalid.

Let me know if that does the trick and if you have any questions.

Thank you, @Ollie This was helpful.

Kind regards

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