A user is experiencing an issue when exporting their client list as a CSV file—the system automatically saves it as a ZIP file instead.
This creates unnecessary extra steps: they must unzip the file, re-save it, and then distribute it to colleagues who need the data.
The user questions why a ZIP format is used for what appears to be a small file that doesn’t require compression.
They are seeking a way to export the client list directly as a standard CSV file without the ZIP wrapper.
The issue remains unresolved with no responses yet.
This file isn’t so large as to warrant being a zip file - an extra step for us to figure out how to unzip and then re-save and then send to the people that need it. Is there a way to export it just as a csv and not have to have it saved as a zip file?
Labels don’t match but selected one just so I can post the question.