Why does integrating Shopify with Google feeds lead to multiple issues?

Shopify Discussion
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Nothing but nightmares with Shopify and their inability to resolve multiple issues with google integration. I have spent hundreds of hours trying to resolve the issues. First it’s the shipping label creation field for custom shipping set up for products. Shopify offers nothing anymore with this interface with Google in their feeds so you can set up specific shipping settings in Shopify however trying to integrate in google platform is not supported. Their recommended apps do not work either and they say the problem is you’re not using the Google channel? The countless errors between Shopify and Google are basic and limited.
the ability to upgrade products in the bulk update is also problematic. One has to scroll thru thousands of products in order to get to the area where updates are needed making it impossible to continue without having to go thru the entire process each time.

Shopify tech support is zero! They read from a manual and tell you nothing to resolve and the inability to go higher in the ranks is not offered so your stuck in a continual loop of no solutions and at best Shopify differs to Google Merchant Center as being the issue. Google Merchant Center tells a different story in terms of whom is responsible and refers back to Shopify… another call waiting on hold unanswered resolutions.

there needs to be another App that is better than this one that can work out the kinks and make it a user enjoyable experience without having to employ a IT person to write custom programs to make this platform to work. It’s just too Basic!

1 Like
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For my clients I use: https://apps.shopify.com/multiple-google-shopping-feeds

However, regardless of which app you use, you will always need to make changes and fix things. There will no apps that can work correctly straight out of the box and will require adding rules to resolve issues. This is just how it works. Because no two merchants are the same.

The app above I can fix everything, but for advanced editing, you do need to check the documentation. However the support team is extremely helpful in guiding you.

You might want to try it out.

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I’d add: when you’re finally done scrolling through those hundreds/thousands of listing (with NO search field, mind you), and edit your needle in a haystack, and you save, the “exit” button kicks you out of admin and back into your website. SO, for EACH item you have to go through the entire process AGAIN. Absurd and infuriating!

Why not add those fields to the product edit pages in the first place?!

We shouldn’t have to add another monthly app payment for something so basic (although I appreciate the suggestion).