[shopify error.png] When i login my account then its show only my one store. Automatically my store pass on inactive. When i click on my store then it show me: There’s a problem loading this page Your account abc**@gmail.com** doesn’t have permission to view this page. Try using a different acco…

Thank you for following up with us about this. I understand that your store is not accessible as it is under review by our support team. This process can take some time. While we strive to follow up within 5-7 business days when handling cases like this, sometimes it can take longer. You can connect…

Hi @OmniMart1 , Thanks for reaching out. Is this an active store, or a closed one? Is this definitely the account owner’s email address that you’re logging in with?

My store is still inactive because of under review but its already take last 6 to 7 days then also not active. Can you help me how can i active my account.

The support team has contacted me via email and I have provided my information. I haven’t received any reply yet. I have been waiting for 14 days

The support team has contacted me via email and I have provided requested documents. I haven’t received any reply yet.

Just received an email and said my account is reinstated. :joy: It seems like shopify support team does read my email. 17 Days! This is the time they take to review my account. Anyway, I am glad that shopify give me a chance to conduct business.

Why does my account only show one active store?

Shopify Discussion

LXL March 31, 2024, 4:25am 6

Hi, Have you solved this problem?

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Why does my account only show one active store?

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