Just received an email and said my account is reinstated. 
It seems like shopify support team does read my email. 17 Days! This is the time they take to review my account. Anyway, I am glad that shopify give me a chance to conduct business.
Topic summary
Issue: Users are experiencing account access problems where their Shopify stores appear inactive or inaccessible, displaying permission errors when attempting to view store pages.
Root Cause: Stores are under review by Shopify’s support team, triggering automatic suspension of account access during the review process.
Timeline Concerns:
- Official guidance suggests 5-7 business days for review completion
- Multiple users report significantly longer wait times (6-7 days, 14 days, and one case reaching 17 days)
- Users have submitted requested documentation via email but received no follow-up responses
Recommended Action: Contact Shopify’s authenticated support through the Help Center chat (https://shopify.link/Lq3P) by opening the AI chat window and typing “Contact Support” to confirm the ticket has been properly escalated.
Recent Update: One user (LXL) reported successful account reinstatement after 17 days, confirming the support team does process these cases, though timelines vary considerably.