Why does my app installation just loop without installing?

Topic summary

  • Core issue: Attempting to install a Shopify app shows the message “You don’t have this app installed.” Clicking the Install button loops back to the same message, preventing installation.

  • Multiple participants confirm experiencing the identical loop and ask whether a fix exists and, if so, what steps resolve it.

  • No troubleshooting steps, root cause, or official responses are provided in the posts. No workarounds, screenshots, or additional error details are shared beyond the looping prompt.

  • Outcome/status: No solution or concrete actions emerged. The discussion remains open and unresolved, with users still seeking guidance from Shopify or the app’s developer.

Summarized with AI on December 14. AI used: gpt-5.

Hi, was this fixed for you? And if so, how?

I have the same thing now, very annoying..