Why does my backend keep refreshing and how can I stop it?

Hello!

I’ve been having this issue ever since I started with Shopify.

Every time I open all the tabs of orders that need to be fulfilled, and leave it for a bit, all the tabs refresh and it takes me to the admin page.

It is so frustrating as I have to constantly do the work multiple times of going through 300+ orders 1 by 1 and seeing which ones are ready to be fulfilled.

Is there a way to stop this?

Hi, @LanaY .

Welcome to the Shopify community. We appreciate you reaching out to share your question.

Could you advise what browser you’re using?

I recommend using Google Chrome or one of the browsers listed in our supported browsers resource. Google Chrome is the most compatible and often updated.

Could you try the troubleshooting steps listed below to see if the issue persists:

I’d also love to learn more about your online business and what other tasks you’re working on. If you’d like, you can share your store URL so we can provide you with tailored feedback for your store.

I look forward to hearing back!

This isn’t working for me. I am having the same issue. Non stop refreshing of the settings page

I’m developing a contact page and has a SK: Form builder form on it and every second it auto-refeshes, so trying to write custom CSS is a nighmare!