Why does my card get declined when paying for my store?

I try adding my card to pay for my store and it gets declined. Ive entered my details correctly 3/4 times now already

Hi @jamesmcs5 !

I’m sorry to hear you’re having a hard time entering your payment information. Would you be able to send me a screenshot (excluding any private information) of the error message you’re seeing when you attempt to input the information? Where are you inputting this information in your admin? Lastly, are you inputting a credit card or a debit/credit card?

I’d like to look into this for you. I look forward to your reply.

Cheers!