Hello!
There are many people sending me messages about having problems at check out. Somehow the website freezes when they press the button
thank you in advance
Evangelia
Hello @evael1 ,
What errors are there? Have you checked the web console for any errors?
Also, in order to understand what’s going wrong during checkout, you can set up some of the website visitor tracking tools - Hotjar, Smartlook or others.
Please, let me know if you need any assistance.
Best regards,
Anastasia
Hello Anastasia
thank you for your reply.
they have told me that they have items to their shopping cart and when they push the button for check out it seems that’s the screen is freezing.
can you please d me the steps to fix this?
Also they have told me that they can proceed only with the paypal option and not with the credit card