Hello,
Our checkout causes problems.
Some fields are not translated. While they have been translated in the Langify app.
The checkout and website also switch between different languages.
Who recognizes this problem and knows a solution?
I made a Loom video to show the problem. Loom Video
Thanks in advance!
Pieter
Hello @UltramarXL ,
It’s GemPages support team and glad to support you today.
I watched your video and see the issue.
According to my experience, there are some causes that can lead to this issue:
The app’s setting, lets you try to look in the settings of the app to see if there is a section related to this problem.
The app does not have the best support for the checkout page because the checkout page is a Shopify page with many limitations in customization.
There is a conflict between the app and Shopify or between the app and another 3rd app.
The best solution, in this case, suggest you should contact the app to request support.
Best regards,
GemPages Support Team
Hello GemPages,
Thanks for the reaction. We will contact the app builder.
Hi Pieter,
Thanks for reporting the issue with inconsistent languages during checkout. We investigated and have issued a fix that resolves this problem. Please take a look to confirm that it’s fixed.
Hello Lucaskim,
Langify also did something in the settings of the Langify app. So i think it already was fixed. I just checked and we do not have the problem with inconsistent languages during checkout anymore.
Thank you!
Just to add: we enabled the Automatic Link Correction feature in
langify → Dashboard → Theme Settings → Advanced Settings
This fixed the issue which was an unlocalized cart/checkout route which is fixed now.
