Why does my chosen font keep changing on my online store?

Topic summary

Issue: Storefront is set to use the “Asap” font but, after loading, body text switches to Times New Roman. The same behavior occurs inside the theme customizer and on mobile.

Evidence: OP shared a screenshot showing the unexpected font change. No code snippets were provided.

Assistance and steps taken: A responder offered to help and requested the store URL. OP provided godzillatraining.com.

Unanswered questions: Whether add-ons/apps, theme settings, or other factors are causing the fallback to Times New Roman remains unclear. No troubleshooting steps or causes were confirmed in the thread.

Status: Unresolved and ongoing. Awaiting further analysis or guidance from the helper after receiving the store URL.

Summarized with AI on January 2. AI used: gpt-5.

Hello @godzillatrainin ,

If you’re facing font-related issues, I’m here to assist. Feel free to send a message.

Thank you