Why does my customer see a cart error message about adding more items?

One of my customers got the following message: “You can add more Benji’s Berry Pie by Deborah Acio to the cart”- what does that mean? Is there some sort of cap and if so how do I remove it? I sell books on my website and I’m currently live for pre-orders. Thanks.

Hi @Discoverdka ,

Please send your site and if your site is password protected, please send me the password. I will check it.

Hello,

I was able to chat with their customer support and it looks like my inventory numbers were set too low. I was able to adjust and that corrected the problem. I appreciate you reaching out.