Why does my domain remain as SSL pending?

Technical Q&A
, , ,
1

I am currently trying to add my domain ‘rentclub.au’ to my Shopify store but it continues to show as SSL pending when I have followed all of Shopify’s instructions correctly. I have checked my DNS records and they all seem to be correct through Whois. The domain is registered through Crazydomains and I have tried to connect it manually as per Shopify guides. Can somebody please help me troubleshoot this issue? Thanks :slightly_smiling_face:

2

Thank you! I have purchased a new SSL and waiting for the setup confirmation and I will let you know if that fixes it. Thanks so much :slightly_smiling_face:

3

Hello @rentclubau

This is Amelia at PageFly - Shopify Advanced Page Builder app.

I understand you’re troubleshooting an SSL pending issue with your Shopify store using the domain rentclub.au. Here are some steps that can help:

  1. Double-check DNS propagation:
  • DNS changes can take up to 24 hours to propagate globally.
  1. Verify Shopify SSL settings:
  • In your Shopify admin settings, ensure SSL is enabled for your domain (rentclub.au) specifically.
  1. Consider additional factors:
  • If you recently purchased the domain, there might be a delay in propagation.
  1. Contact Shopify Support:
  • If none of the above solutions work, Shopify Support can provide more tailored assistance. They can investigate further and help resolve the SSL pending issue.

Hoping my solution helps you solve your problem.

Best regards,

Amelia | PageFly