Why does my dropshipping order keep getting declined?

Topic summary

  • Main issue: A new dropshipper’s self-test order repeatedly shows “Request Declined” in Fulfillment Status when trying to fulfill via AliExpress using the DSers app.

  • Context: The user purchased their own product to verify the fulfillment workflow and is seeking suggestions to resolve the decline.

  • Current status: No error details, logs, or steps tried were provided. No replies or solutions yet; the thread remains open.

  • Key terms: Dropshipping = selling without holding inventory, forwarding orders to a supplier for fulfillment. AliExpress = marketplace supplier. DSers = app that automates AliExpress order routing and fulfillment.

  • Open questions: Why DSers/AliExpress declined the request—potential causes could include account setup, payment method, supplier settings, or product mapping misconfiguration; none confirmed.

Summarized with AI on February 4. AI used: gpt-5.

Hi, Im new to dropshipping and I purchased one of my products just to test the fulfillment process but order keeps getting “Request Declined” under the Fulfillment Status. Im currently fulfilling with Aliexpress from the Dsers App.

Any suggestions will be greatly appreciated Thanks!