guys i need help i am new to shopify and every time i ask to resend e,ail verification it says sever failed
Hi, @shamsstore !
Thanks for reaching out in our Community forums and sharing your concern. I’m happy to help out.
You mentioned that you are looking to send a verification email but are receiving a server error. Are you able to provide some more information regarding this as I will need your help to rule this out. My first suggestion would be to try a few troubleshooting steps to rule out a local error:
- Clear your cache and cookies on your browser. After this, completely reboot the browser.
- Try a different web browser to rule out any browser issues.
- When using incognito, if you are still experiencing a display issue, confirm you have disabled browser extensions as these can change how the pages look.
- Try another internet connection (switching to a cellular network on a phone rather than wifi, for example)
If you are still having issues, can you please provide me with a screenshot of the error you see? This is super important, as it will ensure I don’t misunderstand any part of your question, and get you a solution sooner than later.
Please be mindful of your screenshot to ensure any sensitive store information is blurred or not visible.
I look forward to your reply!