I am paid in full and reactivated my website but it says inactive. Everything is paid in full so my website should be active.
Hi there, @WF1 !
Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform!
With regards to your inquiry, I highly recommend checking your email for any direct messages from us about your account and its current status. I also suggest you check your spam folders to ensure you have not missed any messages from us.
If you are not seeing any of these however, please reach out to our live support team for further assistance. Once they verify your credentials, they can open up back end information and dig deeper to see what is happening with your account and be able to provide the next available steps.