Why does my heading text keep reverting to old text despite saving?

Topic summary

Issue: The store owner reports that heading text appears correctly (on the left) for both desktop and mobile but, after saving, reverts to the old text. They tried saving and refreshing multiple times without success. A screenshot was provided to show the discrepancy.

Response: Another participant requested the store URL and password (if any) to review the storefront and identify the cause, offering to provide a solution after checking.

Status and next steps: No resolution yet. The discussion is awaiting the store details to proceed with troubleshooting. Action item: share the store URL and any access password so the issue can be investigated.

Summarized with AI on December 31. AI used: gpt-5.

Heading text on desktop & mobile say what I want them to say on the left yet continue to save to my old text. Saved + refreshed multiple times.

Hi @Rob112 ,

Can you share with us your store URL and password (if any) so our team can check on that? We would love to provide you with a solution for your issues.