Hey @wendy_sease .
Thanks for reaching out.
I appreciate the context that you have shared with us as that is very helpful! Could you let us know which theme you are using?
If you are unsure about which theme is live on your online store, you can navigate to the Theme Editor and select the three dots appearing towards the top left of the page. I took a screenshot from my test store to show you the section I am referring to:
Looking forward to your response.