Hello,
Recently I have been having problems with the banners. On desktop they look fine, but on the mobile site i looks good for three seconds then it zooms in to one part of the banner and stays like that. How can I fix this?
Topic summary
Main issue: On mobile, banner images initially display correctly for about three seconds, then automatically zoom into a portion of the banner and remain zoomed. Desktop banners appear normal. The original poster is seeking a fix.
Requests for information: Respondents asked for the store URL and, if applicable, the storefront password to investigate the issue directly.
Status and next steps: No diagnosis or solution has been provided yet. The discussion is pending further details from the original poster. Action item: Share the store URL (and password if required) so others can inspect the site and identify the cause. The thread remains open with no resolution so far.
Could you provide your store URL please.
Thanks!
@biznazz101
Hey there Wendy,
Could you please share your store URL and password (if any) so our team can check further on this?