Why does my mobile website keep freezing?

Hello,
I am having problems with the mobile version of my website - visit www.cocorex.studio

When just casually scrolling my website on mobile after a few scrolls my site ends up

freezing. My sites theme is Refresh.

-Thanks

Hello @CCREX

I cannot open your site.

Have you tried testing on another theme to make sure it’s a theme problem?

Hello Vian,
My apologies for the typo its www.cocoandrex.studio

I did try testing other themes and it still happens.

Hello @CCREX

I’ve checked your site on virtual and actual phones - it works great :slightly_smiling_face:

Here’s a record video on my side.

Have you tried testing on different phones and browsers?

What phone and browser were you using when you came across the freeze?

Hi @CCREX

I hope you are doing good and welcome to the Shopify Community!
I am San from MS Web Designer.

Here are the few tips to Speed Up your Shopify store-

  1. Use compressed images
  2. Optimize use of Shopify apps
  3. Implement AMP
  4. Consider Professional Help
  5. Use a single Hero Image
  6. Minify Js/Css files

Regards,

San