Hello, I am having problems with the mobile version of my website - visit www.cocorex.studio When just casually scrolling my website on mobile after a few scrolls my site ends up freezing. My sites theme is Refresh. -Thanks

Hello @CCREX I cannot open your site. [Screen Shot 2023-11-09 at 17.24.33.png] Have you tried testing on another theme to make sure it’s a theme problem?

Hello @CCREX I’ve checked your site on virtual and actual phones - it works great :slightly_smiling_face: Here’s a record video on my side. Have you tried testing on different phones and browsers? What phone and browser were you using when you came across the freeze?

Hi @CCREX I hope you are doing good and welcome to the Shopify Community! I am San from MS Web Designer. Here are the few tips to Speed Up your Shopify store- Use compressed images Optimize use of Shopify apps Implement AMP Consider Professional Help Use a single Hero Image Minify Js/Css files …

Why does my mobile website keep freezing?

Technical Q&A

CCREX November 10, 2023, 2:37am 3

Hello Vian,
My apologies for the typo its www.cocoandrex.studio

I did try testing other themes and it still happens.

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Why does my mobile website keep freezing?

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