I’m trying the checkout with a customer account to see if it runs smoothly.
Then I see this one. Instead of showing sender email, it shows my personal email instead.
Is there anyway to fix this?
Thank you and merry Christmas! 
Topic summary
A store owner discovered their personal email appearing on the checkout page instead of the sender email when testing with a customer account.
Initial diagnosis: Another user suggested this might be caused by a third-party Order Confirmation app that had access to the owner’s email.
Resolution: The issue was isolated to the Shop Pay payment option specifically. After contacting the app developer, the owner confirmed the app doesn’t have Order Confirmation functionality, ruling out that cause.
The discussion doesn’t indicate a final fix, suggesting the issue may still be unresolved or requires further investigation into Shop Pay settings.
This is because you added third party app Order Confirmation. You might share your mail with this app.
Would you please check the app. Or share Store URL so that I check that which app is used.
Thanks
Hi! Thank you for the reply.
I found the problem. It only on shows Shop Pay option. And I checked with the app developer, they don’t have Order confirmation function.