I think this belongs here, since it seems to be a technical issue.
When I check my social media links on a laptop, they all work fine. When I check my links on my phone, they all work but Pinterest. It goes to a 404 Not Found page. I checked the link, it’s fine (obviously since it works on my computer). The link itself works if I type it in on my phone.
I’m not sure what’s happening, hoping for some insight. I’m also hoping it’s something simple that I overlooked and not a bigger issue.
Thanks!
Hi, @c5 !
Julie here from Shopify Support.
I’m glad to hear that you’ve tried this out using different devices. Which browser were you using on your laptop?
Based on the fact that the Pinterest link itself is a valid link, it sounds like this could be a browser-related. I suggest clearing the cache on your mobile device’s browser to see if this helps. If you aren’t sure how to do this, just let me know which device and browser you’re using and I’d be happy to pass along some instructions.
That being said, this could also be an issue with your theme’s code. Which theme are you using? Have you made any recent edits to your themes code?
Looking forward to your response!